Have a SUN015 with a kinetic movement. It is at the USA Seiko repair shop.
I sent it it a few months ago to get a bunch of things done..links, new back, servicing. Explicitly asked for the second hand to be aligned to the small marks for seconds around the dial. New bezel. Total about 200 dollars. Power had been not able to get over 20s.
It comes back, looks nice. Second hand is not aligned. Still not able to hold a "30 seconds" power stored level for over 2 minutes....
I call them. Person is very nice. Says, yep, you asked for the second hand to be aligned and no the power sounds off still....and send me a shipping label via email.
Get a call Friday PM at 5:00 PM EST> sir, the technician says the misaligned second hand is within normal for a mechanical hand. I explain to her that it is a quartz watch, I have a bunch of seiko's from 7s26 to NE15 to sbge001....she doesn't understand me. I explain to her that the second hand needs to line up with the little lines. She goes off and gets a tech....nope, sir, it is normal to not line up with the markings. I ask for a supervisor...none were available (shocker, at 5+pm on a Friday)......one is to call Monday.
Anyone here think this is ok? To me, the second hand should stop on the mark. Seiko goes to great pains to do this on the 9f's....I just want an effort to be made....it is midway now.
Thanks for listening. Am looking for things to say and opinions.