Hi all, I would like to share my experience and also seek some help regarding my first watch experience.
After much consideration, I decided to pull the plug on a sarb035 and bought it from Amazon.com. The watch arrived today.
However, upon close inspection of the watch, the case back had a few ugly scratches in the center. Needless to say, I am quite disappointed because this is supposed to be brand new and the least I can expect is for the watch to arrive in a decent condition.
On top of that, my warranty card also came totally empty with nothing filled, except the “sold by” field. I had a look around the forum and apparently this is supposed to be normal for a “gray market” dealer?
The watch also came with ruffled plastics for the strap, and no plastic at all for the front and back of the case.
Guys, I really need some advice on what I can do about this. Are these things that I highlighted normal? I feel kinda disappointed and cheated and I am wondering if there is anything I can do to remedy this situation.
Pardon me, I am posting from my phone so I will just attach the photos for reference.