I recently received a Visconti ballpoint pen as a gift and within a week Iíve had an issue ... I dropped the pen from table height (~3ft) while working at a coffee shop and the magnet on the top of the pen (image below) popped off and seems to have disappeared completely (itís just gone).
Any advice as to how to get this replaced (warranty? Itís a brand new pen and I donít think a small drop should pop off the magnet) (or replacement?)
Thanks in advance.
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