Ordered 2 straps from them. Got invoice right away saying will be rec'd in 3-5 days. Week later, and several emails from me regarding status / tracking and still nothing.
Some digging and I finally found a number (not on the site).
Called about status, guy answered w/ loud stereo in the backround and was told "he's not here, can I take a message?". Left a message and about half hour got email my paypal was credited w/ the $. So lucked out.
Hopefully main Jurgens in Germany site isnt as poor as the Jurgens USA.
Germany site starps were much cheaper too !