I have been trying to reach Broadarrow regarding an order I placed and can not seem to get a response. I placed an order last Friday and never received a confirmation email for the order. This prompted me to email them on Saturday just to make sure the order was received. This was through paypal which I admittedly have very little experience with. I emailed them again today and still have not gotten a response. I hope everything is OK as they appear to be reputable based on the feedback I researched on this site. Has anyone dealt with them directly and what was the response time like? I am sure I am being a bit too zealous but I do not think it is too much to expect a simple reply to my queries either. Oh and payment has already been made to their account by PP.