I've been ordering from Kenny at Freda for a couple of years now and have never been dissatisfied, though sometimes I've gotten the impression he was off the radar at times. But the service on my last couple of orders over the past month has been impeccable. Placed order, made payment, got email within 12 hours that it has shipped, it arrives in a couple of days well packaged and in great condition. So very smooth. Highly recommended.