Vintage Straps issue
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  1. #1
    Member mui.richard's Avatar
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    Vintage Straps issue

    Hi guys,

    Hope everyone is having a splendid weekend!

    Tried searching to no avail so I'm gonna start a new thread...

    Anyone ever had problems ordering from Vintage Straps?

    Leather watch straps, leather watch bands, Vintagestraps

    I placed my order on 18/, got the order confirmation on 19/2 and as of today there is no update on when the strap will be ready at all. Sent multiple emails and no one even bothered to reply.

    I understand the lead time is stated as 30 working days for anything that's not in stock and needs to be made to order. But almost two calender months and not even a word?

    Does this sound right to you?

    This is the first time I order from them and I have never had this type of issues with any other online strap sellers...B&S, Gunny Straps etc all were top notch and always communicated very well.

    I just sent another email stating politely but clearly that I'm giving them a week's time to respond. If I still don't hear from them I'm inclined to file a dispute with my credit card company and cancel the payment. Would you think this is taking it too far?

    Cheers and hope everyone is having a nice weekend!

    Richard

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  2. #2
    Member mui.richard's Avatar
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    Re: Vintage Straps issue

    No? Nothing?

    Sent from my F8132 using Tapatalk

  3. #3
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    Re: Vintage Straps issue

    The link goes to an Italian website. What made you try to purchase from them? My suggestion is try Google Translate English to Italian and send them that message. A lot of Italians don't know English or that well.
    mui.richard and TheFavorista like this.
    Seeking watch nirvana

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  5. #4
    Member mui.richard's Avatar
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    Re: Vintage Straps issue

    Quote Originally Posted by Tanjecterly View Post
    The link goes to an Italian website. What made you try to purchase from them? My suggestion is try Google Translate English to Italian and send them that message. A lot of Italians don't know English or that well.
    Hmm, never thought about that as the website is in English so I guess I assumed they can at least communicate in simple English?

    Still, thanks for the hint I think I'll give it a shot. But still you'd think they could have easily used Google translate to read my multiple emails...

    Sent from my F8132 using Tapatalk
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  6. #5
    Member mui.richard's Avatar
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    Re: Vintage Straps issue

    Tried everything and still no reply...no one here ever ordered from these guys? No experience to share?

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  7. #6
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    Re: Vintage Straps issue

    There are a couple of threads here about them I found via Google...not sure if I know how to post links but giving it a try. Read to the end of the first link:

    https://forums.watchuseek.com/f222/vi...2936002-2.html

    https://forums.watchuseek.com/f222/vi...y-3151506.html

    Also saw thread on Omegaforums, that was super negative ie; slow to complete order or not at all and with bad communication.

    Hope this helps.

  8. #7
    Member mui.richard's Avatar
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    Re: Vintage Straps issue

    Thanks mate that helps. I guess I have no choice but to wait at this point. Somehow I couldn't open the first link but either way thank you again
    Quote Originally Posted by LB Carl View Post
    There are a couple of threads here about them I found via Google...not sure if I know how to post links but giving it a try. Read to the end of the first link:

    https://forums.watchuseek.com/f222/vi...2936002-2.html

    https://forums.watchuseek.com/f222/vi...y-3151506.html

    Also saw thread on Omegaforums, that was super negative ie; slow to complete order or not at all and with bad communication.

    Hope this helps.
    Sent from my F8132 using Tapatalk

  9. #8
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    Re: Vintage Straps issue

    Quote Originally Posted by mui.richard View Post
    Thanks mate that helps. I guess I have no choice but to wait at this point. Somehow I couldn't open the first link but either way thank you again

    Sent from my F8132 using Tapatalk
    Glad I could help! The first thread was just another person who had the same problem with them and said he was contacting his credit card company to help cancel the transaction.

  10. #9
    Member mui.richard's Avatar
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    Re: Vintage Straps issue

    So basically these guys are slow and sucks in communicating with customers...definitely the first and last time I'm ordering from them.

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  11. #10
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    Re: Vintage Straps issue

    Quote Originally Posted by mui.richard View Post
    So basically these guys are slow and sucks in communicating with customers...definitely the first and last time I'm ordering from them.

    Sent from my F8132 using Tapatalk
    No, I wouldn't ever do business with them again that's for sure. Just for the heck of it, here's the thread I mentioned from omegaforum,

    https://omegaforums.net/threads/bewa...raps-it.66610/

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