Can I get replacement parts?
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  1. #1
    mar
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    Can I get replacement parts?

    So, noticed today that one of the bezel markers had fallen off my Engineer. This really doesn't require a service to repair (and it's out of warranty). I also know Ball will take months to turnaround any service.

    Anywhere I can order the part, or reputable third party service that can do so?

    Adding a picture to clarify the part that's missing.

    TIA,
    Mark
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  2. #2
    Ball Watch, Bremont and Longines moderator samanator's Avatar
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    Re: Can I get replacement parts?

    Contact Ball or an AD with this request. They can probably help.
    Michael
    BALL Watch, Bremont and Longines Moderator


    My wife buys dogs and I buy watches and to date I have never stepped in watch poop!

  3. #3
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    Re: Can I get replacement parts?

    Now that Rolex people are in charge of Ball, I doubt you will be able to get the parts yourself, but this should definitely be something an AD could get in and install "for" you without having to send the watch in.

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  5. #4
    Member MarkingTime's Avatar
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    Re: Can I get replacement parts?

    Rolex people in charge of Ball? What did I miss?

  6. #5
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    Re: Can I get replacement parts?

    Philippe Antilles

  7. #6
    Member MarkingTime's Avatar
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    Re: Can I get replacement parts?

    Sorry man, all I can find is hurricanes when I search that name. Can you provide a link? Thanks!

  8. #7
    Ball Watch, Bremont and Longines moderator samanator's Avatar
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    Re: Can I get replacement parts?

    Actually we also have the former Blancpain man running Ball, and the head of development from Rolex. Service parts policies in the US however are set by Mr. Hess

    My suggestion is to read the Ball article on Watch Time a few years ago. I goes pretty throughly over the structure. Phillip has been with Ball nearly 5 years now. Just because at customer requests he has put cyclopses on some designs is not a Rolex influence. They were on designs before his arrival at Ball. His influence is more unique solutions from an engineering side and develop technology.
    TTL likes this.
    Michael
    BALL Watch, Bremont and Longines Moderator


    My wife buys dogs and I buy watches and to date I have never stepped in watch poop!

  9. #8
    Member MarkingTime's Avatar
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    Re: Can I get replacement parts?

    Thanks man, I'll check my back issues.

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