Re: Ball Service Policy
We will offer tube replacement as an option with regular maintenance. It is a minor procedure that does not even require replacing or otherwise modifying the dial.
Since we have not had to replace any tubes yet, we have not set pricing for this service. However, it will be a small additional expense.
We will of course replace the tubes if there is a warranty claim during the initial manufacturers' warranty period. The tubes are guaranteed for the extent of the original manufacturer's warranty.
We expect them to last for up to 25 years, at which time they will have dimmed about 75%.
Not sure about case and bracelet refinishing. I do know that Ball Watch USA has an inhouse watchmaker on site. They are not like Rolex, where they make you refinish the case and bracelet for any service. You probably can request it though.
We are happy to offer the service of bracelet & case refinishing during routine maintenance. We will request approval before making any changes to a customer's watch.
This is basic international policy.
Ball Watch Company
__________________July 08 Newsletter
: New World Record for Guillaume Néry, Diver GMT, AviatorBaselworld 2008 Newsletter:
Guillaume Néry, Trieste Chronograph, Moonlight Special
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