Excellent Customer Support - Ball Malaysia

Thread: Excellent Customer Support - Ball Malaysia

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  1. #1
    Member
    Join Date
    Jul 2007
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    Malaysia
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    538

    Excellent Customer Support - Ball Malaysia

    Last week I was in Kuala Lumpur for some business meeting and had chance to pop over Ball Malaysia's office. My Fireman was running a lil faster then usual so I requested that they take a look at it. Ball's Tech confirmed that it was running +11 secs a day (after 3 months of daily wear). They had it regulated in no time and as it was under warranty, this was done complimentary.

    I have to say here that Ball's customer support is as good as their sales! My dealings with this company have all been pleasant so far. Keep up the good work! And thanks again!

  2. #2
    Member sukispop's Avatar
    Join Date
    Nov 2006
    Location
    Northern California
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    3,679

    Re: Excellent Customer Support - Ball Malaysia

    Hi bullosa,

    It was nice to hear that you had such a wonderful customer service experience with Ball Malaysia!

    Thanks very much for sharing it with us!
    Take care,
    Geoff

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  3. #3
    Member
    Join Date
    Aug 2007
    Posts
    98

    Re: Excellent Customer Support - Ball Malaysia

    I would second to that, I had mine regulated twice at their office in Kuala Lumpur. Friendly people there with speedy service response.

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