I just received this letter from our CEO, Mr. Herrera. Once again, we want to extend our apologies for the confusion and offer our thanks for your continued support.
Dear Ball customers & forum members,
With the great success of our new “Fireman Night Train" model have come some questions about the use of the term Universal Time Coordinated. The Fireman Night Train uses the term UTC to describe the 24-hour window tied to the main hour hand.
As the term UTC has come to mean 2 time zones in most watch collectors’ minds, we have opted to change the dial to reflect this. The Night Train dials will now read “Universal Military Time” which is more commonly used to refer to 24-hour time.
We shall redouble our efforts to ensure that our retailers & all staff are properly trained that this is a single time zone watch. We apologize for any misunderstanding.
For those Ball customers who have already purchased the Night Train, we offer to replace a new dial at no cost to you. To obtain further information, kindly contact your respective distributor for your country or region.
Thanks for your understanding.
Francisco A. Herrera
CEO, Ball Watch Company