So, I sent my Ball Watch back for serving in August to the Authorized Service Center near me in the Chicago area. It wasn't a terrible experience dealing with them overall, though their communication really sucked... that's beside the point however.
I opened my box and took out my long awaited watch, finally back home! I noticed something on the seconds hand that just drew my eye to it.... it looked at first like a little bit of adhesive or something, then I noticed more markings around the center of the hands. I took a closer look under a scope that I have at work and it looks like the hands were just scratched up like crazy during the service process...
So, the question to you all: What would you do about this? Is this a normal part of getting a watch serviced? I've had this watch serviced in the past by a local maker and it came back perfect. I send it to the Ball Authorized service center, and I get it back more scratched up than it left... and the hands none the less... I can't do anything about those.... Curious what you guys think, what experiences you've had, and if that's acceptable in your opinion or if you would complain to the service center.
Photos for your thoughts: