Hi everyone. I recently purchased a pristine example of the Sinn 6015 moonphase chronograph. Unfortunately, the day after it arrived in the mail, The end of the strap slipped off the spring bars and the watch fell onto the hardwood floor. Thank goodness the watch is still functioning well, but the Crystal was cracked. I contacted WatchBuys to source a new crystal, possibly a sapphire crystal. They recommended shipping the watch to RGM, who is their official repair facility in the United States. I’m reluctant to ship the watch, because I’ve had bad experiences with shipping in the past. Also, I have no idea of the cost except that their website indicates a minimum labor charges of $75.
Would anyone here vouch for RGM? My feeling is is that I may send it to a watch repair facility that I have used in Houston and let them take care of it. Ideally, I would have been able to buy the crystal that I want and send it to the repair facility along with the watch.