Sinn EZM10 Titanium Bracelet problem
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  1. #1
    Member f2002q's Avatar
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    Sinn EZM10 Titanium Bracelet problem

    Has anybody experience a problem with the titanium EZM10 bracelet, specifically where the clasp meets the bracelet end link?

    I purchased mine from Watchbuys in Oct. 2016, I didn't like the strap so I traded it for the titanium bracelet. All is well until the clasp comes off the bracelet at the end link 15 months later. I contacted Watchbuys, which were more than gracious to replace the clasp with a new one. That was roughly February 2017. Now 14 months later, the exact same thing happened a few days ago!! At first I thought it was bad luck, fluke, karma, etc. that I got a bad part. Now I'm not so sure, I'm more convinced that it's bad design to use hollow pins to attach the clasp to the bracelet. Look at the attached pictures for yourself.

    Let me know what you think.
    Attached Images Attached Images






  2. #2
    Moderator Spring-Diver's Avatar
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    Re: Sinn EZM10 Titanium Bracelet problem

    Bummer ;(

    I would send these photos to Christa at Sinn’s customer service ASAP. She’ll get them to an engineer to figure out how/why it’s not very durable. More than likely they’ll overnight you a new bracelet next week.

    Please keep us updated with this matter. I’ve had excellent customer service so far from Sinn, Watchbuys & RGM.

    Cheers
    Shannon
    My Seiko's: SBDB001 SD600M, SBDX001 Marine Master, SRP777, SRPA21 PADI,

    Casio: ProTrek 2500-A1

    My Sinn’s: EZM9, EZM14–T1, EZM14-T1B, U1 Professional, 836

    Want

    Sinn: U1 S Blue, U2C, UX S, 857 S, 900 S

    Seiko: SNR031J1, SNR035J1

  3. #3
    Member f2002q's Avatar
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    Re: Sinn EZM10 Titanium Bracelet problem

    I sent the same pics to Sinn to [email protected] which is the address I found on their website. I would have thought the weakest part of the bracelet would be the spring bars.

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  5. #4
    Moderator Spring-Diver's Avatar
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    Re: Sinn EZM10 Titanium Bracelet problem

    Quote Originally Posted by f2002q View Post
    I sent the same pics to Sinn to [email protected] which is the address I found on their website. I would have thought the weakest part of the bracelet would be the spring bars.
    Try this one ;) Christa is great to work with.

    [email protected]

    Cheers
    Shannon
    longstride, DaveandStu and duc like this.
    My Seiko's: SBDB001 SD600M, SBDX001 Marine Master, SRP777, SRPA21 PADI,

    Casio: ProTrek 2500-A1

    My Sinn’s: EZM9, EZM14–T1, EZM14-T1B, U1 Professional, 836

    Want

    Sinn: U1 S Blue, U2C, UX S, 857 S, 900 S

    Seiko: SNR031J1, SNR035J1

  6. #5
    Member sticky's Avatar
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    Re: Sinn EZM10 Titanium Bracelet problem

    Let us know how you get on because quite frankly that’s not what I expect of a Sinn watch.

  7. #6
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    Re: Sinn EZM10 Titanium Bracelet problem

    I'm keen to hear as well...big $$ spent on mine..across the pond...


    Sent from my SM-G965F using Tapatalk
    Last edited by DaveandStu; May 5th, 2019 at 02:25.

  8. #7
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    Re: Sinn EZM10 Titanium Bracelet problem

    +1 on that. I have a couple divers. Top quality. This surprises me.

  9. #8
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    Re: Sinn EZM10 Titanium Bracelet problem

    Yeah that's a real shame.... Sinn seems to have had a number of quality control issues of late... nobody is a bigger Sinn fan than I am (well maybe SOME of you are ....) but I really hope they get a handle on what's going on b/c I'd expect much more from them as the one of the "premier" tool brands.

  10. #9
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    2.5 years into it, the single pin on my bracelet holding the buckle clasp together just crumbled rendering the bracelet useless. Was irked that my indestructible bracelet was "destructible" after just 2.5 years of use. I loved the bracelet but lost confidence in that design and am skeptical on buying the part or bracelet. From the on line reading this is not the first pin problem with the EZM10 bracelet. It was a shame as the tegimented bracelet looked like new after 2.5 years.
    Spring-Diver likes this.

  11. #10
    Moderator Spring-Diver's Avatar
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    Re: Sinn EZM10 Titanium Bracelet problem

    Quote Originally Posted by Smerjani View Post
    2.5 years into it, the single pin on my bracelet holding the buckle clasp together just crumbled rendering the bracelet useless. Was irked that my indestructible bracelet was "destructible" after just 2.5 years of use. I loved the bracelet but lost confidence in that design and am skeptical on buying the part or bracelet. From the on line reading this is not the first pin problem with the EZM10 bracelet. It was a shame as the tegimented bracelet looked like new after 2.5 years.

    It’s still under warranty so I would send it back asap.




    Sent from my iPhone using Tapatalk
    My Seiko's: SBDB001 SD600M, SBDX001 Marine Master, SRP777, SRPA21 PADI,

    Casio: ProTrek 2500-A1

    My Sinn’s: EZM9, EZM14–T1, EZM14-T1B, U1 Professional, 836

    Want

    Sinn: U1 S Blue, U2C, UX S, 857 S, 900 S

    Seiko: SNR031J1, SNR035J1

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