How long does it take?
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Thread: How long does it take?

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  1. #1
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    How long does it take?

    I ordered a rose gold 18k triple foldable buckle (deployant buckle) and an alligator strap for my Zentih three weeks ago. My AD claims that it will take 3~6 month for me to receive the item. When I contacted her yesterday on the status of the order, she told me to wait 3~6 months and that Zenith is in the process of making the buckle. I find this hard to believe. I know it takes 3~6 month for a watch repair or an overhaul but not for receiving parts. Common sense tells that it should take no longer than a month and half. Is there a way to expedite this process?
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  2. #2
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    Re: How long does it take?

    Hi, I sent my El-P SubSea back to the Zenith mothership for a service and a new bezel. All in it took approx 9 months before I saw it again (and it looks/performs amazing by the way).
    A while after sending it to mothership Zenith, I received an email to say that the watch had started being worked on. From this I can infer that there is a queuing system in operation and when available a craftsperson will get to work on your order.
    I realise 3-6 months is a long time to wait. It'll be worth it when you see the quality of the final product.

    Sent from my FIG-LX1 using Tapatalk

  3. #3
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    Re: How long does it take?

    I do understand that for repairs, it takes 3~6 month, which does sound pretty reasonable. But to wait 3~6 month for a gold buckle, that is insane! When I ordered my ceramic dbuckle and strap from Omega, they delivered it to me in one week! Nice watch btw.

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  5. #4
    Member fskywalker's Avatar
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    Re: How long does it take?

    Quote Originally Posted by aznseank View Post
    I do understand that for repairs, it takes 3~6 month, which does sound pretty reasonable. But to wait 3~6 month for a gold buckle, that is insane! When I ordered my ceramic dbuckle and strap from Omega, they delivered it to me in one week! Nice watch btw.
    Agree with you doesn’t makes sense


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  6. #5
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    Re: How long does it take?

    just as I thought, the 3~6month was a bluff. I got my buckle and strap today. it took one month.

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