Called Doxa twice, never get a call back!
Like Tree2Likes
  • 1 Post By Stirling Moss
  • 1 Post By dilatedjunkie927

Thread: Called Doxa twice, never get a call back!

Results 1 to 5 of 5
  1. #1
    Member
    Join Date
    Nov 2015
    Location
    USA
    Posts
    1,299

    Called Doxa twice, never get a call back!

    Super minor issue with the tip of my screw driver being broken. Have called twice now and was promised a call back that has not happened. Any similar experiences?
    Ninerzulu likes this.

  2. #2
    Member
    Join Date
    Feb 2015
    Posts
    627

    Re: Called Doxa twice, never get a call back!

    Same thing happened to me when I was interested in buying a Jenny and put a deposit down on one. I was promised a call back and never got one, and eventually had to just call them back myself after about a week. I was also given inconsistent information about their plans for more stock/not making any more of the Jenny Carribeans. In the end, I passed on the watch because if something were to go wrong, I figured it wasn't worth the hassle of trying to deal with Doxa USA's customer service. Oh, and when they "refunded" my deposit, they sent it as a payment for goods/services so I got dinged on the PayPal fee. Not a good experience for me at all.
    Ninerzulu likes this.

  3. #3
    Member
    Join Date
    Aug 2007
    Posts
    1,023

    Re: Called Doxa twice, never get a call back!

    Quote Originally Posted by Stirling Moss View Post
    Super minor issue with the tip of my screw driver being broken. Have called twice now and was promised a call back that has not happened. Any similar experiences?

    PM'd you

    Customer Care
    DOXA Watches

  4. Remove Advertisements
    WatchUSeek.com
    Advertisements
     

  5. #4
    Member
    Join Date
    Mar 2011
    Location
    Detroit
    Posts
    838

    Re: Called Doxa twice, never get a call back!

    Quote Originally Posted by Stirling Moss View Post
    Super minor issue with the tip of my screw driver being broken. Have called twice now and was promised a call back that has not happened. Any similar experiences?
    Very similar, needed a replacement tip for my Doxa supplied screwdriver and after finally getting a response they wanted $25 for one. But i do love my Doxa watch and wouldn't hesitate to buy another.
    Just Keep Livin

  6. #5
    Member
    Join Date
    Nov 2015
    Location
    USA
    Posts
    1,299

    Re: Called Doxa twice, never get a call back!

    Got my screwdriver with my order for the orange strap. All is right in the Doxa world now!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

    Similar Threads

    1. DOXA Sub 1200T NUMA Roll Call!
      By mt1tdi in forum DOXA S.A.
      Replies: 83
      Last Post: April 3rd, 2020, 15:03
    2. FS: Aramar Arctic Ocean back on sale!!!! The update is called Antarctic Ocean
      By Aramar in forum Watches - Dealers and Manufacturers
      Replies: 5
      Last Post: March 10th, 2014, 19:10
    3. Can't get call back from Oris support
      By OgreDave in forum Oris
      Replies: 14
      Last Post: July 16th, 2012, 18:05
    4. Replies: 12
      Last Post: April 25th, 2011, 14:53

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •