I have been critical of Doxa management in the past over a particular issue. However, I feel compelled to write about the contact I have had with them recently. I posted asking about seals availability. I received a reply from them very quickly via a post from Andy on my thread and when I emailed them very late in the evening European central time, I received a reply back almost instantaneously, whilst the reply came from somebody based in the US, it was still a Saturday! I replied and again received another very quick reply.
Way to go.
One comment. It would be nice if when replying to emails, the Doxa representative included his name, this way we know who to thank and refer to.