Just commenting on my recent service experience with DOXA.
I have a 2002 Sub 300T reissue. Purchased the watch second-hand (actually received in trade). This was a few years after they became unavailable. I had owned a Divingstar 300T reissue, but traded that on. I love the 300T reissue case and bracelet, so always wanted one back in my collection!
So, this one had no service history, but was in great shape. Appeared almost unworn, but there were scratches on the back from someone improperly opening the back, and the crown seemed a little wobbly when I adjusted it. Also, my watch kept only fair time, and was almost a minute slow each day.
I had it serviced a few years ago locally, and it ran well for a few weeks, then was back to being slow. Not sure why.
About 2 years after I got the watch, I noticed that there was a square flake of lume material loose in the case, but I could not locate the source. I assumed it came from beneath the hands, but was not visible from the front. So, I didn't really think much about it.
Pulled it out to wear about 2 months ago, and within an hour, I noticed a square piece of lume missing from the hour hand. This, combined with the poor timekeeping prompted me to contact DOXA. They recommended sending it to a local service center, where it then went on to DOXA directly.
Did that, and waited. About a week or so later, I was contacted by DOXA, who told me they intended to do a full service, and also recommended repainting the bezel. The bezel had one or two little areas where paint was missing, so I thought I should do it all when it was there. I asked after seeing the list of what needed replacement that they didn't expressly mention the handset. I told them about that, and they listed an additional charge. Surprising because that was the original reason I sent it in! I was also a bit shocked as to the total cost, with the price being much higher than expected for what I thought was a fairly routine service. However, you can only get those cosmetic pieces from DOXA, so I thought I might as well do this. I ended up getting a replacement dial, crown/tube, handset, and full service.
Got the watch back a few days ago, FedEx...
WOW-they did a fantastic job! They carefully polished/brushed the case/bracelet, serviced it (running about +8sec/day) and replaced those cosmetic things I mentioned. Really stellar job, right up there with casework with Omega, who I've used extensively in the past. Crown now feels much more sturdy!
Interesting to note: One of the very few things I didn't like about the 2002 reissue was the handset. I thought all Doxas should have the dwarf hour hand, and I was a bit disappointed with the larger hour hand unique to that model. I just thought it would look better with that smaller hand....
When I got mine back this time, the replacement handset has the smaller hour hand! While some purists might question "originality" for that replacement, it was done by DOXA, and is their factory replacement. As such, I feel it PERFECTLY completes this watch, and makes it look much better. I am really pleased!
So pros with the service:
Excellent casework, cosmetics look great, and movement service. Very fast turnaround
Was quite expensive! Worth it to me, but some might opt for a local service. But, you'd miss out on the opportunity to have correct replacement parts, should they be needed.
Some may object to the dwarf hour hand as opposed to the larger hour hand originally supplied. I far prefer this combination, so not a con, but a plus to me
I'll try to get some pics up soon. Had a recent computer crash, so just digging out from that