Unfortunately I recently had a poor customer experience with the 50th Anniversary Doxa Sub which really turned me off the brand and led me to flip the watch at a loss with seals intact. This came after 8 months waiting for the watch on pre-order
After waiting this long for my first Doxa part of me still regrets doing this but I was concerned about happens if there was a problem with the watch under Warranty and when the watch needs a service.
I appreciate that it can be harder for a brand without AD's or international service network to manage customer service. However, Christopher Ward, Timefactors and even an eBay only brand like Kemmner have all performed extremely well in my experience and at a far lower price point.
Please could I ask long-term Doxa customers / fans for their positive experiences with Doxa customer service as I still really like the look and history of the Doxa Sub?
I guess that what I'm actually looking for is an excuse to buy another as the look and finish of the 50th Anniversary Sub Pro was excellent whilst the size would make it a great daily wearer!
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