Response times???

Thread: Response times???

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  1. #1
    Member
    Join Date
    May 2013
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    1

    Response times???

    How long does it typically take Doxa to reply to phone calls? I called 5 days ago, granted two of those days were saturday and sunday, and the "live chat service" has been "unavailable" the past three times I've tried. Is customer support always this slow, or did I catch them at a bad time?

    Matt

  2. #2
    DOXA Forum Moderator subkrawler's Avatar
    Join Date
    Oct 2006
    Location
    United States
    Posts
    5,729

    Re: Response times???

    You must have caught them at a bad time because they're normally pretty fast, especially w/ phone calls and Live Chat. Emails get slowed down from time to time if they're caught in spam filters. Just keep trying.
    "The most beautiful objects are those built for purpose. Few things are more thrilling than the unrestrained use of tools most have mistaken for luxuries" -unknown

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