Thank you Doxa! - Great service

Thread: Thank you Doxa! - Great service

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  1. #1
    Member Chris W's Avatar
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    Thank you Doxa! - Great service

    Guy's,
    Just wanted to say a big thank you to Doxa.
    My 750T Pro developed a problem (wouldn't wind properly) the beginning of Feb when I got back from Dubai - hadn't worn it since Christmas and had left it in the UK on my last Dubai stint.
    A couple of emails from Karin later and I was sending my watch to the service centre in Austria.
    Quoted time was 9 - 12 weeks but hey - I'd have my favourite Doxa back working and serviced.
    Well last Thursday I had an email from Karin at Doxa saying my watch was ready - after only 6 weeks!!!
    Karin emailed me the Fedex tracking number and I spent the next couple of days checking to see where my watch was travelling (yeah sad I know.... ).
    Well the Fedex guy turned up yesterday.
    My watch looks fantastic! almost like new, 90% of the scratches are gone (even the large'ish one on the clasp), my bezel has been polished and the numbers re-enamelled. And the winding problem and 'rattle' that had developed sorted and it's had a service.
    Thank you Doxa for a quick turn around and impressive customer service.
    Chris
    _______________________

    Doxa, Smiths, Precista, Longines,
    CWC. Casio Baby-G, Rolex

    _______________________

    "Lotta people go through life doing things badly. Racing's important to men who do it well. When you´re racing, it’s life, anything that happens before or after is just waiting."
    (Steve McQueen, 1971)

  2. #2
    Member doug-mclean's Avatar
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    Re: Thank you Doxa! - Great service

    Indeed Great service.
    Rolex gmt master II
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  3. #3
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    Re: Thank you Doxa! - Great service

    6 weeks is nice turn around time.
    KOBOLD x 4, ROLEX , Corum, concord im

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  5. #4
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    Re: Thank you Doxa! - Great service

    I love reading the 'fast & great' service reports. another reason for me to open my wallet and buy one. Cool company taking care of the working man! pure awesome!

  6. #5
    Member Cabaiguan's Avatar
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    Re: Thank you Doxa! - Great service

    Excellent. Nice that they addressed issues that you hadn't even brought up.
    "A ship-of-war is the best ambassador." - Oliver Cromwell

    Current Watches:
    AUDEMARS PIGUET - Royal Oak Jumbo
    OMEGA - Speedmaster Pro 3570.50
    ROLEX - GMT Master II 16710B
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    BALTIC- Aquascaphe Gilt Blue

  7. #6
    Moderator Jason71's Avatar
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    Re: Thank you Doxa! - Great service

    That is really great. Can you give us an idea of the price??
    Best Regards,
    Jason





  8. #7
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    Re: Thank you Doxa! - Great service

    what does such a service cost ???

  9. #8
    Member Chris W's Avatar
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    Re: Thank you Doxa! - Great service

    Hi guy's,
    Yes definately a great service!
    The basic service was 299 Euros + taxes & shipping.
    Will try and put some pics up too if I get chance to take some over the next couple of days.
    Chris
    _______________________

    Doxa, Smiths, Precista, Longines,
    CWC. Casio Baby-G, Rolex

    _______________________

    "Lotta people go through life doing things badly. Racing's important to men who do it well. When you´re racing, it’s life, anything that happens before or after is just waiting."
    (Steve McQueen, 1971)

  10. #9
    Member romeo-1's Avatar
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    Re: Thank you Doxa! - Great service

    Quote Originally Posted by systea22 View Post
    what does such a service cost ???
    I recently requested the cost of this service and was quoted $450 for the movement service and water resistance testing and $75-100 for shipping.
    Chuck Norris doesn't wear a watch...HE decides what time it is.


  11. #10
    Member Doug507's Avatar
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    Re: Thank you Doxa! - Great service

    Quote Originally Posted by romeo-1 View Post
    I recently requested the cost of this service and was quoted $450 for the movement service and water resistance testing and $75-100 for shipping.

    What?!?!? $75-100 to ship a watch? I have Rolexes so I'm used to the gun-to-the-head prices for service these days, but that seems really high for shipping...
    " Don't trust anyone who says they're too good for an SKX007 and claims to be a WIS" - A Pine Tree

    Watches: Rolex GMT Master II 16760,
    Rolex Submariner 14060M, Doxa 750T Sharkhunter, Doxa 1200T Professional, Marathon SS Navigator (1992 Kuwait), Seiko SRP777, Seiko SKA427P1, Seiko SKX007, Garmin Fenix 5, Suunto Core and countless G-Shocks

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