Try this one on for size

Thread: Try this one on for size

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  1. #1
    Member Rogue884's Avatar
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    Try this one on for size

    I just sent back my Sub750T Pro #612 for, now get this the crown fell off. I am not joking, I was unsrewing the crown and when I went to set the date it fell into my hand, stem included.

    I sent it to the US service center with an RMA, we will see how long it takes to repair and return. Very disconcerting.

  2. #2
    Member Frogman's Avatar
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    Re: Try this one on for size

    Quote Originally Posted by Rogue884 View Post
    I just sent back my Sub750T Pro #612 for, now get this the crown fell off. I am not joking, I was unsrewing the crown and when I went to set the date it fell into my hand, stem included.

    I sent it to the US service center with an RMA, we will see how long it takes to repair and return. Very disconcerting.

    I recall a while back someone else who posted that they had a similar problem, and DOXA took care of the problem very quickly. I just sent mine in today for service as well, although for a different problem.

    I'm sure we'll both be happy once we get our watches back.

    Cheers,

    Avi


    "Individuals fail.
    Teams succeed."

  3. #3
    Member twostirish222's Avatar
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    Re: Try this one on for size

    Quote Originally Posted by Rogue884 View Post
    I just sent back my Sub750T Pro #612 for, now get this the crown fell off. I am not joking, I was unsrewing the crown and when I went to set the date it fell into my hand, stem included.

    I sent it to the US service center with an RMA, we will see how long it takes to repair and return. Very disconcerting.
    probably not much i can say that will make you feel better. but, rest assured Doxa will remedy the situation, and have it back to you in no time. they are a classy organization and a head above all the rest.
    Thanks Nick

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  5. #4
    Member iWatch's Avatar
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    Re: Try this one on for size

    Rogue884,

    Sorry to hear that. I hope that you get it back quickly and to your satisfaction. I have had great service from DOXA pre and post-sales. I'm sure they will address appropriately.
    Darin

    Breitling SuperOcean
    1960 DOXA Automatic
    1960 Omega Seamaster DeVille
    TAG Heuer 2000

  6. #5
    DOXA Forum Moderator subkrawler's Avatar
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    Re: Try this one on for size

    Rogue, Hang in there, and don't be too disheartened. As the old saying goes......... happens. DOXA will take care of it, and you'll be back in acton in no time. Stay close to the forum, we'll help you get through.
    "The most beautiful objects are those built for purpose. Few things are more thrilling than the unrestrained use of tools most have mistaken for luxuries" -unknown

  7. #6
    Member T Bone's Avatar
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    Re: Try this one on for size

    I was one some might have read about. My Pro suffered the same on winding, back in April or May I think it was. Stoll & Co. got it fixed and back on my wrist very quickly. This was a common problem with I think a certain group of ETA movements? Anyway, what really surprised me was that mine had been flawless for half a year. End result, no harm, it'll be fine when it gets back.
    Regards, T Bone.

    ______________________
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  8. #7
    Member
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    Re: Try this one on for size

    I have just received my KOBOLD SOA back from repair. As soon as it originally arrived it was gaining 25 minutes per hour! and it was back with me again after 3 weeks, no worries and problem solved. I have had no problems with my other DOXAs so don't fret it'll soon be back.

    DOXA SUB300t Seahunter re-edition 705/1000
    DOXA Divingstar 65/100
    DOXA Sharkhunter T-Graph 56/250
    DOXA Deco
    Omega Day/Date/Chrongraph
    Omega X-33
    Omega Seamaster Professional
    Kobold SOA
    Kobold Arctic Diver
    Longines Legend Diver
    Citizen Aqualand Pro JV0000-10F Citizen Eco-Drive
    Citizen Aqualand Pro
    Seiko Orange Monster
    Seiko Black & White Monster
    Suunto Stinger
    Suunto Mosquito

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