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  1. #21
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    Re: How long does US Customs get to play with my new watch?

    Day 13. Watch is still sitting in Memphis.

    Sigh.

  2. #22
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    Re: How long does US Customs get to play with my new watch?

    When I sent my problem watch back to china, it landed in Chinese customs and it's been there for about 6 weeks now. The word permanent comes to mind. Count your blessings I guess.

  3. #23
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    Re: How long does US Customs get to play with my new watch?

    Quote Originally Posted by carbon_dragon View Post
    When I sent my problem watch back to china, it landed in Chinese customs and it's been there for about 6 weeks now. The word permanent comes to mind. Count your blessings I guess.
    Oh man. Now that sucks.

    I'm now at Day 14 with the status still "Clearance delay - import."

    And Generalissimo Francisco Franco is still dead.

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  5. #24
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    Re: How long does US Customs get to play with my new watch?

    Mine's been there so long, the tracking from the post office no longer works. So I'll never know really. I've had good luck ordering from Germany though. No customs issues so far.

  6. #25
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    Re: How long does US Customs get to play with my new watch?

    Quote Originally Posted by DowningB View Post
    My new 40mm Marine Classic was picked up from Stowa Land by Fed Ex last Thursday and taken to Karlsruhe, Germany. It left Karlsruhe the next evening and landed in Koeln, Germany in the early morning hours of Saturday. About 24 hours later, it arrived in Memphis, Tennessee. That was early Sunday morning.

    Where it has sat ever since.

    I'm sure the holidays don't help, but is this normal? It's been in "Clearance Delay - Import" status for almost 72 hours.
    I think my Stowa sat in customs for a week. I don't remember because once I got it in my hands and enjoyed wearing it I forgot how long it took me to get it.

  7. #26
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    Re: How long does US Customs get to play with my new watch?

    16 days. ticktickticktickticktick...

  8. #27
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    Re: How long does US Customs get to play with my new watch?

    Desperate times call for desperate measures.

    Dear Santa:

    I know this letter is a little late, but I'm hoping you can help me out with a watch that I ordered from Germany.

    Stowa is the watchmaker and seller. Very nice people. I ordered the watch in mid-November and was told that it would ship in about three weeks. True to their word, Stowa shipped it on December 5th via Fed Ex.

    I was given the tracking number and watched--no pun intended--with growing anticipation as the package made a couple of pit stops in Germany before flying across the Atlantic and landing at Fed Ex Central in Memphis, Tennessee on December 8th.

    That's where the trouble began. It was rejected by US Customs for reasons that have never been made clear to me, although I have tried several times to get an explanation from Fed Ex. After a few days I asked Stowa for help. They sent in more paperwork but that hasn't seemed to resolve the issue.

    Santa, I know you have a lot of experience with international shipping. And I know that tonight you're going to be circling the globe delivering presents to good little boys and girls. While is certainly debatable whether I've been good this year and it's been many, many years since anyone's referred to me as a "little boy," I'm hoping you can swing by the Fed Ex facility in Memphis, pick up my watch and drop it off when you come down my chimney here in Portland. Seriously, Santa, all I want for Christmas is my new Stowa watch.

    It should be easy to recognize: a White dial Stowa Marine Classic Roman numerals 40mm with a black Crocodile strap. Although you're probably a Flieger man, you're welcome to wear my new watch on your way here--just be sure to wind it first.

    As always, I'll leave milk and cookies on the table for you.

    Thanks, Santa. I really appreciate it.

    Sincerely,

    Downing
    Portland, OR
    USA

    cc: Stowa Forum


    Merry Christmas everyone!

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  9. #28
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    Re: How long does US Customs get to play with my new watch?

    It didn't work. I guess I just wasn't good this year.

    Day 18.
    JacobC and BRN like this.

  10. #29
    BRN
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    Re: How long does US Customs get to play with my new watch?

    Oooooofff. I’ve been checking back on this thread to see if there’s any good news. Hope that it finds its way to you soon.
    JacobC and DowningB like this.

  11. #30
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    Re: How long does US Customs get to play with my new watch?

    Day 19. Zero updates since 12/16, when it was bouncing back and forth between Customs and Fed Ex.

    Sarah at Stowa emailed to say she had just emailed Fed Ex again and would get back to me on Monday with an update.


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