first I want to say thanks to all Forum members who already ordered a Flieger limited.
The ordering process was not easy - some of the members had to login for several times.
I want to tell you some important facts and give you explanations regarding the problems of this process:
1 - Login problems
We have had more than 1000 users at the same time trying to get onto the site which made the register process a bit long for everybody.
The Server nearly crashed down.
Hornestly speaking: We did not think about such a big quantity of users trying to get access at the same time.
Of course for a future project we will use a server which will fit the demand.
2 - STOWA06 and MAX bookings
Some of you already saw that there have been 2 Users ordering several watches.
The story behind is this:
Some of our clients who can´t be online today on 2 GMT asks us to try to get a number through us directly.
(maybe beforehand of the official orderprocess .-) )
The only possibilty we told them was to try to login by ourselfs on 2 p.m GMT and to try to get their desired number.
The result was that we also had to try to get online the same time - but not even a minute earlier than all others!
Mrs. Hafner (STOWA06) was trying to get some numbers for these clients but unfortunately, not all clients got a watch!
The reason was the single registration Mrs. Hafner had to do for each watch.
Due to the big traffic she also had to face these server problem!
By the way, here is the excuse of my Administrator (MAX) who developed the tool to order - he also was surprised of the project's speed
"Jörg, please tell your users:
Me, the webmaster wants to apologize personally for all the incoveniences during the registration process.
"Server 500" error occured a couple of times through the first half hour of registration period because of - just too many similar surfing users. It just didn't went into my flat-brain, that this could stress the machine so terribly.
Next time, my proposal to Jörg will be making use of cloud computing. Than we can register another series in 25 to 30 seconds. "
All in all I think we catches 7 or 8 watches for our clients who contacted us directly.
Some of them had also not the luck to get one.
But it was a very fair competition at any time this I can guarantee you.
I am sure some of the customers who got a watch through our reservation will post here that this story is true.
3 - your personal mail to STOWA
Please be advised that we try to answer all e-mails which have been sent to us in the last 5 hours. They will be answered tomorrow and on Friday.-
The amount is huge and we have to answer them step by step.
4 - And now ?
We wil send an order confirmation by mail to all customers who already ordered a watch tomorrow. This mail will provide the customers with all details they need to know.
If you do not receive this confirmation mail at least on saturday - please contact us under [email protected] and I will try to find out the reason why on monday morning to give you an answer.
Again I want to say thanks to all customers and also many thanks to those who have not been lucky at this time.
course we will be back with other special offers in the future.
I think with this project we did something special:
100 watches have been sold in 51 minutes to customers from 22 countries worldwide !
Thanks from the complete STOWA Team !