Order question

Thread: Order question

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  1. #1
    LH2
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    Order question

    I ordered a Stowa online last night. I understand it will be quite a while before I have to pay.

    Am I supposed to receive an email confirmation with order number or anything?

  2. #2
    Member persco's Avatar
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    Re: Order question

    They'll email you.
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  3. #3
    Moderator at Large stuffler,mike's Avatar
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    Re: Order question

    Quote Originally Posted by LH2 View Post
    I ordered a Stowa online last night. I understand it will be quite a while before I have to pay.

    Am I supposed to receive an email confirmation with order number or anything?
    You will get
    (1) order confirmation
    (2) e-mail when the watch is ready to ship with payment instructions
    (3) e-mail when shipped with FedEx tracking number
    Kind regards
    Mike


    Instagram @mikestuffler

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  5. #4
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    Re: Order question

    Excellent. I just ordered a Prodiver last night myself. I was also wondering when to pay. Thanks.
    whaler

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  6. #5
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    Re: Order question

    If you're in the United States, once you pay, download the CBP Form 5106, fill it out, sign it, and scan it and save it. You'll have to send it to FEDEX to release your watch from customs once it gets to the US. Just Google Customs and Border Protection Form 5106. That way you're all set to just send it in when you hear from FEDEX. That will save you a little time at the very end when you think your watch is almost in your hands!

  7. #6
    LH2
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    Re: Order question

    Yep, 24 hours after my order I got the order confirmation & order number. I was just surprised at the delay as usually an email is sent immediately via computer. I understand now! :)

    Thanks!

  8. #7
    Member Renisin's Avatar
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    Re: Order question

    Whaler

    Do you know which strap it comes with? The way it reads to me is it comes with both the metal and rubber straps. Is this correct?

    Thanks,
    Ren

  9. #8
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    Re: Order question

    Hi Ren,

    I am sorry to say you are wrong.
    Here is their description:

    " The watch is water resistant up 300 m and can be customised with different colored bezels and various straps to your personal taste."
    Leather and rubber straps are to be chosen with no extra cost, the SS bracelet is 90,- € more (incl. VAT).


    Volker

  10. #9
    Member Renisin's Avatar
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    Re: Order question

    Thanks Volker,

    I just have one more question,if I order the metal strap do I get the rubber one too?

    Ren

  11. #10
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    Re: Order question

    Hi Ren,

    as often in life it's the same with STOWA:
    You get what you pay for!

    The prices listed on STOWA on-line shop are for the watches as being shown there. For an additional strap/bracelet you have to pay extra.
    - Choose the watch with the rubber strap and you have to pay for the additional SS bracelet;
    - choose the watch with the SS bracelet and you have to pay for the additional rubber strap;
    - choose the watch with the leather strap and you have to pay for the additional rubber strap and the additional SS bracelet - if you want to get them all,


    Volker

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