My Fedex parcel was sent out from Stowa on July 25 and successfully arrived at Shanghai Customs in China on July 28. But Fedex now has some problems in the customs clearance of this parcel and the story went like this:
1. On July 28, I provided the necessary documents to Fedex according to their requests, such as items decription in this parcel, price of the items, usage of the items (for personal use of course) and so on.
2. They called me today to inform me that the customs clearance was delayed because the customs don't accept the customs clearance for this parcel for the purpose of private use. And the whole process was stopped and there is no very clear direction for them to go instead of endless waiting.
3. They gave me 3 options:
Opion1: Claim the parcel as trade articles, which will be certain that it's acceptable by the customs. But some other import and export companies have to do this since they don't have the qualifications. For sure, they will help to prepare the necessary documents.
Option 2: Discuss the issue with Stowa for the solution of this issue
Option3: Give it back to Stowa with the agreement of both Stowa and me
And my comments are as follows:
Option 1: Refused by me
Learning from the watch forums in China, all the Stowa owners now they got the watches at that time under the condition that Fedex took care of both shipping and customs clearance. Of course, they paid the tariff when they got the watches from Fedex. Besides, all the parcels were claimed as private parcels and the process was quite smooth.
If I nodded to appoint some other companies to do the clearance and claim the parcel as trade articles, I would be definitely charged much higher tariff (And don't forget, the tarrif is 30% of the claimed value for the private parcels). Futhermore, let's say if there are some unexpected things happned, it's really out of controll, since there are 4 parties who involed in this topic instead of 3.
Option 3: Haven't considered
I have been keeping waiting for the delivery for quite a long time and I won't let them go easily, haha... I'm eager to get them asap.
Option 2: Accepted
According to their suggestions,before this, it will be helpful that if the Fedex tracing no. of the parcels sent out from Stowa to China within more or less the same period can be provided. Upon this information, they will check them and try to clarify the solution.
Hi Joerg, if you have the chance to visit the forum during your holiday, could you pls kindly give me a hand with this issue?
For those who will be the new owners of Stowa in China, could you pls help to post your tracing no. here as well?
By the way, mine is 790058527665 which covers 1 Airman Automatic and 1 Antea KS plus some additional straps. Total: EUR885 (shipping cost excluded)
Thank you guys for your great help in advance.