a talk with mr Viveca Hafner

Thread: a talk with mr Viveca Hafner

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  1. #1

    Join Date
    Feb 2006
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    12,223

    a talk with mr Viveca Hafner

    Pretty interesting. while Stowa is very busy, besides answering a few questions I had about my Pro diver, mr. schauer approved the modification I asked for. It will take awhile as they are very busy, but my pd gets a cosc and a exhibition caseback. mr. Hafner was very professional during the emails. So my question would be is who is Viveca Hafner? roll in the company?

  2. #2
    Member
    Join Date
    Jan 2008
    Location
    Southern Germany
    Posts
    2,192

    Re: a talk with mr Viveca Hafner

    Hi yamahaki,

    Viveca is a lady, not a "Mr."
    She is an assistant to Jörg Schauer, I presume.
    Always, if there is an issue i want to be solved, I call Viveca and get the solution.
    Perhaps Viveca and the other staff members will allow to be photographed on my next visit in Engelsbrand. Then the pics will be published here and you get a new face added to a known voice.

    Regards from the vicinity of Hockenheim,


    Volker

  3. #3
    Member
    Join Date
    Dec 2006
    Posts
    338

    Re: a talk with mr Viveca Hafner

    Couldn't agree more, she is the go to for Stowa and she is amazing. Always so quick and easy to talk to.

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  5. #4
    Member
    Join Date
    Apr 2006
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    691

    Re: a talk with mr Viveca Hafner

    Mr. Viveca????????? I've heard of a boy named Sue, but Viveca?
    Last edited by Schmiedel; October 16th, 2008 at 02:54.

  6. #5
    Member
    Join Date
    Jun 2008
    Location
    Shanghai, China
    Posts
    21

    Re: a talk with mr Viveca Hafner

    Quote Originally Posted by yamahaki View Post
    Pretty interesting. while Stowa is very busy, besides answering a few questions I had about my Pro diver, mr. schauer approved the modification I asked for. It will take awhile as they are very busy, but my pd gets a cosc and a exhibition caseback. mr. Hafner was very professional during the emails. So my question would be is who is Viveca Hafner? roll in the company?
    It's Ms. instead of Mr. and Viveca is really a nice lady.

    Talked to her twice through the phone.

  7. #6
    Member
    Join Date
    Jun 2006
    Location
    Sydney, Australia
    Posts
    25

    Re: a talk with mr Viveca Hafner

    How was the pricing adjusted for these custom changes? I have always wanted a Seatime case/saphire case back BUT with a prodiver face and hands. I was told it wasnt possible. Darn.

  8. #7
    stuffler,mike
    Guest

    Re: a talk with mr Viveca Hafner

    Viveca is taking care of customer care, after sales service, order service; she´s an allround talent and very knowledgable regarding Schauer and Stowa watches.

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