Viveca, when can I get my ordered watches?

Thread: Viveca, when can I get my ordered watches?

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  1. #1
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    Smile Viveca, when can I get my ordered watches?

    In your email dated on this Mon., you told me that my ordered watches will be sent out by the end of this week. But up to now, I haven't got any information about this from you.

    I tried to call you by phone to clarify the situation just now, but it seemed that you've already been out of work.

    Could you pls clarify the situation to me? I'm desperately looking forward to receiving my ordered watches soon.

  2. #2
    Member narwhal's Avatar
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    Re: Viveca, when can I get my ordered watches?

    I think you would do better simply emailing her directly. Somehow I doubt she is sitting around reading this board.

  3. #3
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    Re: Viveca, when can I get my ordered watches?

    Another thought - check your spam folder. That's where the FedEx notice appeared in my Yahoo mail.

    Mike

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  5. #4
    Member Capt. Canuck's Avatar
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    Re: Viveca, when can I get my ordered watches?



    Please try to settle these issues directly with Stowa. Posting minor administrative complaints here is a waste of everyone's time and serves no useful purpose.

    To date, for the most part, these forums have been a useful and positive conduit between Stowa/Schauer and we, the customers and enthusiasts.

    Let's keep the public pressure tactics to a minimum please.

  6. #5
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    Re: Viveca, when can I get my ordered watches?

    Sorry, Capt., it's not complaint and it seems that you misunderstood me.

    Since I can not reach them yesterday by email and by phone as well, it's just a reminder, nothing else.

    By the way, I've kept waiting for my ordered Antea KS and Flieger Automatic for 5 weeks also. You guys have the same experience?

  7. #6

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    Re: Viveca, when can I get my ordered watches?

    When I ordered my MO, the wait was five to six weeks, so I don't see your wait as that horrible. I emailed Stowa on Tuesday and had an answer the next day.

    My watch will arrive next week. Hope yours arrive soon.

  8. #7
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    Re: Viveca, when can I get my ordered watches?

    Quote Originally Posted by Darren Zhu View Post
    By the way, I've kept waiting for my ordered Antea KS and Flieger Automatic for 5 weeks also. You guys have the same experience?
    No, my KS arrived in less than a week from order.

  9. #8
    Member Cursor's Avatar
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    Re: Viveca, when can I get my ordered watches?

    You're not exactly ordering a Big Mac with Fries and a Coke.

    Good things come to those who wait. :)

  10. #9
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    Re: Viveca, when can I get my ordered watches?

    Actually, the communication with STOWA was always quite smooth. I always had answers from them very quickly.

    But let's say if you were informed that your watches would be sent out "by the end of this week" which should be yesterday I think, but I haven't got any information by then, what's your feeling then? And furthermore, When I called them at around 4:30 p.m. at German time, the phone was switched automaticly to voice mail. According to their website, their working time in the afternoon shoud be 1:00 - 5:00.

    I can say all of these feelings due to that I love STOWA watches so much and I can't help receiving them very soon.

    I wish my watches had been sent out and the Fedex tracing information will be provided to me by Viveca next Mon.
    Last edited by Darren Zhu; July 19th, 2008 at 07:05.

  11. #10
    Member Nalu's Avatar
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    Re: Viveca, when can I get my ordered watches?

    Quote Originally Posted by capt. Canuck View Post


    Please Try To Settle These Issues Directly With Stowa. Posting Minor Administrative Complaints Here Is A Waste Of Everyone's Time And Serves No Useful Purpose.

    To Date, For The Most Part, These Forums Have Been A Useful And Positive Conduit Between Stowa/schauer And We, The Customers And Enthusiasts.

    Let's Keep The Public Pressure Tactics To A Minimum Please.
    +1
    "Deeds, not words, shall speak me." - John Fletcher

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