My new Laco quartz with a personal touch!
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  1. #1
    Member loqv75's Avatar
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    My new Laco quartz with a personal touch!

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    Hi all, I'm trying to figure out what is it on the under side of the glass, for me it looks like a greasy fingerprint! (The watch has never been opened!)
    Only visible from a certain angle. The Laco Hof.

  2. #2
    Member Dogbert_is_fat's Avatar
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    Re: My new Laco quartz with a personal touch!

    Sometimes it is easier to just email customer support than to create a post.

    In the end, you will still need to communicate with Laco if you expect Laco to do something about it.

    I do not know what this post seeks to achieve?

  3. #3
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    So sad to see all these QC errors with Laco.

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  5. #4
    Moderator at Large stuffler,mike's Avatar
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    Re: My new Laco quartz with a personal touch!

    I am sure LACO will sort it out asap.
    Kind regards
    Mike


    Instagram @mikestuffler

  6. #5
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    Re: My new Laco quartz with a personal touch!

    Quote Originally Posted by loqv75 View Post
    Hi all, I'm trying to figure out what is it on the under side of the glass, for me it looks like a greasy fingerprint! (The watch has never been opened!) Only visible from a certain angle. The Laco Hof.
    Hello loqv75,

    it's a pity that you didn't contact us directly before posting here... The Hof is a model which is already sold out since several years and was sold from us directly the last time in 2016.
    As already mentioned in former posts, we have a high quality control at Laco and no watch will be send out without an optical control to make sure, there are no dust deposits, lints or fingerprints in or at the watch.
    Can you please tell us where you bought the watch and if you bought is as new watch or as used one?
    Last edited by Laco Pforzheim; 2 Weeks Ago at 10:56.

  7. #6
    Moderator at Large stuffler,mike's Avatar
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    Re: My new Laco quartz with a personal touch!

    Quote Originally Posted by Elver View Post
    So sad to see all these QC errors with Laco.
    The watch is discontinued since 2016 and possibly rested at least three years in some stock ? Imho not a QC issue Laco is responsible for.
    Kind regards
    Mike


    Instagram @mikestuffler

  8. #7
    Member loqv75's Avatar
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    Re: My new Laco quartz with a personal touch!

    Quote Originally Posted by Laco Pforzheim View Post
    Hello loqv75,

    it's a pity that you didn't contact us directly before posting here... The Hof is a model which is already sold out since several years and was sold from us directly the last time in 2016.
    As already mentioned in former posts, we have a high quality control at laco and no watch will be send out without an optical control to make sure, there are no dust deposits, lints or fingerprints in or at the watch.
    Can you please tell us where you bought the watcha nd if you bought is as new watch or as used one?
    Well, to be honest I was not very motivated to contact you by email since in the past for a similar problem I had been completely ignored.

  9. #8
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    Re: My new Laco quartz with a personal touch!

    Quote Originally Posted by loqv75 View Post
    Well, to be honest I was not very motivated to contact you by email since in the past for a similar problem I had been completely ignored.
    We are sorry that your last chance to contact us in the past seemed to be ignored.
    But to be honest it's not the best way either to write here and don't give us the chance to reply directly...
    Is there any chance that the watch was opened before as it was bought in used condition?

  10. #9
    Member loqv75's Avatar
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    Re: My new Laco quartz with a personal touch!

    I felt embarrassed too when I was ignored, anyway I'm happy with the watch and I'm looking to get a mini replika now,

  11. #10
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    Re: My new Laco quartz with a personal touch!

    Hey, they want to help you - and you simply don't answer the questions? If you need no help, why you posted here?


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