Need Advice

Thread: Need Advice

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  1. #1
    Member
    Join Date
    Feb 2019
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    Need Advice

    Hello Everyone,

    I'm new here and purchased a Longines Hydroconquest Automatic new a few weeks ago. I have been wearing it daily until a couple days ago. This morning I went to put it on and of course it ran out of power. So I unscrewed the crown, twisted it about 10 times, got it started and adjusted the time and date (making sure the time was after 0600). When I tried to adjust the time, the crown felt like it was slipping, I couldn't even adjust the date. So now here I am all upset that I have a broken watch. Should I just return the watch or exchange it for a new one? Are these Longines Hydroconquests not that durable? I feel as if this is kind of unacceptable for a $1200 watch to break within the first couple of weeks of owning it. Thanks for any and all feedback.

  2. #2
    Member CoachRockne's Avatar
    Join Date
    Dec 2017
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    268

    Re: Need Advice

    I've had three LHC automatics and never had a problem. In my experience they've been quite reliable and pretty durable. If you bought from an AD go back and talk to them about this.

  3. #3
    Member wolfpack1995's Avatar
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    Jul 2017
    Location
    Northern Nevada
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    185

    Re: Need Advice

    Return it immediately, I bought a Oris that had the same problem except the issue appeared about a year after I bought it. Cost around $300 to repair, I still don't trust that watch.

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  5. #4
    Member billiybop's Avatar
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    Feb 2011
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    Northern Thailand
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    Re: Need Advice

    If you bought it locally, I agree with the others, take it back and get another. My experience is that Longines has a very good customer service and no problem to exchange.

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