Two days ago I started a thread titled "Imperfections on my Master Geographic after an inspection." My conclusion was to wait for a few years until the point when the watch needs a service. Then, I could spend some money to have few parts (hands and screws in the movement; probably the dial as well) replaced. I purchased this watch last year from a retail store (ADs for Breitling, Zenith, Tag Heuer and etc.) that sells pre-owned watches (majority of the pre-owned brands are Rolex, Breitling, and Tag Heuer and they rarely carry high-end watches). At the time of purchase, I was told that the watch has never serviced or opened by the previous owner (which was a big fat lie since I found finger prints and dusts/stains everywhere on the dial). They also provided me with 2 year warranty.
I noticed a bigger issue with the watch when I was inspecting the watch thoroughly yesterday under the natural sunlight. The top part of the 3 printed on the second time zone dial located at 6 o'clock looks like it was nibbled by a rat... Please check out the attached photo. This was just the start. Another and the last problem I found was with the GMT function of the watch. The crown located at 10 o'clock moves in either direction changing the city of the second time zone. I rarely used this feature of the watch and today I wanted to find out if it works properly. Guess what I have found, the mechanism keeps sticking and the hands on the second time zone wouldn't move or every few clicks after winding...
I am not sure what to do anymore with this watch. I guess I have two options here: either to get a refund (if they are willing to) or have the watch serviced by the place of my purchase. I am afraid this store might screw up the watch further... The owner of the store said they have the capacity to service JLC and also have access to obtain parts as well (I was informed at the time of the purchase), which I don't trust at all. Let me know if you guys have any thought. It will be of great help. Thanks!
Last question is would I have trouble getting an official service from JLC if I get it serviced from a third party?