A beautiful and inspiring story. One of the best I've read! You are an amazing and talented person and I'm sure you'll do very well in whatever you strive to do in life. Kudos to Zenith as well, as others have mentioned before, that this is a great gesture and does so much for the brand image. I think I will also be adding zenith to my shopping list. I've always liked Zenith and I think this gesture has pushed me over the edge! I hope other companies will read this and learn just how important customer relations is. This may well have netted them quite a few new zenith sales!