Advice on uneven Alpina bezel insert
Like Tree5Likes

Thread: Advice on uneven Alpina bezel insert

Page 1 of 2 1 2 LastLast
Results 1 to 10 of 14
  1. #1
    Member dart1214's Avatar
    Join Date
    Dec 2014
    Location
    Los Angeles
    Posts
    862

    Advice on uneven Alpina bezel insert

    Hello,

    I recently purchased the Alpina Alpiner GMT, and noticed that the bezel insert is uneven. It is slightly raised between the 24 and 33 mark. I tried to capture the issue in the attached photo.

    I don't want to return it since I like the watch. The purchase was fulfilled by Amazon, so I suppose I could send it in for warranty work with Assurion, Amazon's third party service provider.

    I would like to hear some opinions on whether to leave as is, submit for warranty work, or attempt to fix myself, although I don't know how the bezel is affixed to this particular model.

    EDIT: Since it was fulfilled by Amazon, they are offering me a 15% partial refund for the defect. Which would make the watch $590 net before 5% CB from my credit card. Which is why I am strongly considering keeping it.

    Thanks in advance!



    Edit:. Here's another picture to give a little more perspective on the issue.



    Sent from my Nexus 6P using Tapatalk
    Last edited by dart1214; December 12th, 2016 at 23:43. Reason: See

  2. #2
    Member LesserBlackDog's Avatar
    Join Date
    Jun 2011
    Location
    Northern Rockies
    Posts
    3,802

    Re: Advice on uneven Alpina bezel insert

    TBH I suspect bezel repair is not covered under warranty. Most watch warranties only cover the movement and maybe the dial. If the watch is brand new, your best bet might be to exchange/return and reorder.
    KRSVINTAGE likes this.
    Cheers,
    Ben "LBD"

  3. #3
    Member KRSVINTAGE's Avatar
    Join Date
    Nov 2016
    Posts
    1,290

    Re: Advice on uneven Alpina bezel insert

    That is obviously a defect if on a new watch. I would send it back.


    Sent from my iPhone using Tapatalk

  4. Remove Advertisements
    WatchUSeek.com
    Advertisements
     

  5. #4
    Member dart1214's Avatar
    Join Date
    Dec 2014
    Location
    Los Angeles
    Posts
    862

    Re: Advice on uneven Alpina bezel insert

    Thanks for the advice and input guys. I just contacted Amazon, and they offered to give me 15% partial refund, effectively making the cost $590 before credit card cash back. Makes the unevenness a little more palatable. The seller does not have any inventory for replacement. Still considering a return though.
    Last edited by dart1214; December 12th, 2016 at 23:48.

  6. #5
    Member nymfan's Avatar
    Join Date
    Feb 2013
    Location
    USA
    Posts
    1,550

    Re: Advice on uneven Alpina bezel insert

    I'd go return. Won't get any easier since it's Amazon too.

  7. #6
    Member dart1214's Avatar
    Join Date
    Dec 2014
    Location
    Los Angeles
    Posts
    862

    Re: Advice on uneven Alpina bezel insert

    Thanks. I guess it's a consensus...

    Sent from my Nexus 6P using Tapatalk

  8. #7
    Member U5512's Avatar
    Join Date
    Feb 2006
    Location
    United States
    Posts
    1,718

    Re: Advice on uneven Alpina bezel insert

    you cannot press down with your thumb on the insert to make stay in the bezel's inner rim?
    dart1214 likes this.

  9. #8
    Member dart1214's Avatar
    Join Date
    Dec 2014
    Location
    Los Angeles
    Posts
    862

    Re: Advice on uneven Alpina bezel insert

    Quote Originally Posted by U5512 View Post
    you cannot press down with your thumb on the insert to make stay in the bezel's inner rim?
    Thanks for the input... I actually tried that an hour or so ago and was about to report back that it helped...

    Sent from my Nexus 6P using Tapatalk
    U5512 likes this.

  10. #9
    Member
    Join Date
    Dec 2011
    Location
    Newcastle , Australia
    Posts
    1,487
    In all honesty, if you have the option to return it, I would. I'm now 11 weeks into trying to get a replacement bezel insert from Alpina when my one fell out of a brand new watch when I was swimming , and I bought through an AD. I can only imagine the impossibility of trying to get a replacement if yours falls out or is damaged have bought through Amazon.

  11. #10
    Member
    Join Date
    Sep 2016
    Posts
    691

    Re: Advice on uneven Alpina bezel insert

    I would get a refund and walk away. Sure Alpina has some decent looking pieces but they are cheaply built. A combination of Chinese and Swiss parts with Swiss assembly. I browse many of the brand forums here and Alpina and Longines seem to have the most "issues."

    I am an Oris, Tudor, and Breitling fan and can't remember the last thread where someone had a problem with their watch. Seems like everytime I come to the FC/ Alpina or Longines forum, there are always active threads about some form of issue.

    I would recommend browsing the forums and then make an educated decision whether to stay or leave this brand.

Page 1 of 2 1 2 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

    Similar Threads

    1. Alpina Diver 300 lost bezel insert :(
      By johnnmiller1 in forum Frédérique Constant - Ateliers deMonaco - Alpina
      Replies: 25
      Last Post: March 14th, 2017, 04:23
    2. Replies: 6
      Last Post: July 24th, 2015, 06:26
    3. Replies: 0
      Last Post: February 5th, 2015, 03:26
    4. Replies: 1
      Last Post: April 19th, 2013, 17:11
    5. Replies: 0
      Last Post: February 7th, 2012, 22:38

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •