Apple Watch Series 4 broken back cover
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  1. #1
    Member JuanPablo046's Avatar
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    Apple Watch Series 4 broken back cover

    Hi
    I dropped my Apple Watch Series 4 Aluminum 44mm, caseback cover (sensor cover) is broken! Do you know if there's any one fixing this?

  2. #2
    HAQ and AW moderator
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    Re: Apple Watch Series 4 broken back cover

    Quote Originally Posted by JuanPablo046 View Post
    Hi
    I dropped my Apple Watch Series 4 Aluminum 44mm, caseback cover (sensor cover) is broken! Do you know if there's any one fixing this?
    Do you have Apple Care?

  3. #3
    Member BarracksSi's Avatar
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    Re: Apple Watch Series 4 broken back cover

    Quote Originally Posted by JuanPablo046 View Post
    Do you know if there's any one fixing this?
    Yes:
    https://support.apple.com/watch/repair/service
    https://support.apple.com/watch/repair/service/pricing

    And +1 for ronaldheld's question: did you also buy AppleCare? Specifically AppleCare Plus, which lets you pay a reduced fee for up to two repairs due to accidental damage.
    ronalddheld likes this.

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  5. #4
    Moderator German Watches Forum
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    Re: Apple Watch Series 4 broken back cover

    That is unfortunate.

    It looks like AppleCare+ for series 4 is priced at $79. Is that for two years
    coverage?


    Thanks,
    rationaltime

  6. #5
    Member BarracksSi's Avatar
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    Re: Apple Watch Series 4 broken back cover

    Quote Originally Posted by rationaltime View Post
    That is unfortunate.

    It looks like AppleCare+ for series 4 is priced at $79. Is that for two years
    coverage?


    Thanks,
    rationaltime
    Yup:

  7. #6
    Member JuanPablo046's Avatar
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    Re: Apple Watch Series 4 broken back cover

    Don't have Apple Care, talked to Apple and they say the watch has to be replaced for USD 279 cost...

  8. #7
    Member BarracksSi's Avatar
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    Re: Apple Watch Series 4 broken back cover

    Quote Originally Posted by JuanPablo046 View Post
    Don't have Apple Care, talked to Apple and they say the watch has to be replaced for USD 279 cost...
    Costs less than if I send in my Rado to get fixed.

    The AW is one item for which I’d always recommend AppleCare Plus. Saved me a bundle when I dropped my first-gen and cracked its back. Apple ended up giving me a free replacement S2 because it took two weeks for the repair center to refuse repair and, in the words of the Apple Store employee, “We promised you a working watch, and two weeks is a long time to go without one.”

    PS: YMMV

    PPS: How long does it take to repair a regular watch at the factory?

  9. #8
    Member Palmettoman's Avatar
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    Re: Apple Watch Series 4 broken back cover

    AppleCare just saved the day for me a couple of weeks ago. Smashed the face. They sent me a new (probably refurbished but looked brand new) one which was received in 2 days. Send the broken one back in the same pre-addressed box. Simple.

    Get the AppleCare on the replacement if you can.

  10. #9
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    Re: Apple Watch Series 4 broken back cover

    How much more robust are the stainless steel and sapphire models ?.

    A friends sports Apple Watch took a full hit on the wrist really smashed up the face, saved his wrist big time but watch was a real mess.

  11. #10
    Member BarracksSi's Avatar
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    Re: Apple Watch Series 4 broken back cover

    Quote Originally Posted by robmellor View Post
    How much more robust are the stainless steel and sapphire models ?.

    A friends sports Apple Watch took a full hit on the wrist really smashed up the face, saved his wrist big time but watch was a real mess.
    Supposedly the "Gorilla Glass"-type displays on the Sport models are a little more flexible and more forgiving of a hit than are the sapphire versions.

    My first-gen SS's display was pristine for the two years I had it. Same with the stainless S2 that replaced it. My S4 Sport, which I've had since last October, still looks good.
    robmellor likes this.

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