First-time poster but I've been collecting mechanical watches for a while, I have a number of Orient and Orient Star models and like them a lot.
I spied a Citizen Signature Grand Classic (NB0046-51L with rose gold accents) and got it for my birthday (bought new from a reputable source). Unfortunately, I've found that no matter what I do (i.e. no matter what position I put it in overnight) this watch gains between 10 and 20 seconds per day. So I contacted Citizen and gave them the Case#, Serial#, Movement, etc., thinking I might have gotten a defective sample (or, extremely unlikely, a phony Citizen Signature). Unfortunately, Citizen service responded by saying that 10-20 seconds per day is the expected level of accuracy of a Citizen Signature and they would not look at the watch or do anything else.
Of course now I'm stuck (except I've gained the experience to stay away from Citizen, I guess) but I was wondering: I see a lot of reviews of Citizen Signature and people are generally happy with them. Even my plain Orient (to say nothing of the Orient Star) is expected to maintain about +- 5 sec. per day and I have no problem doing that. Am I being too ambitious in expecting a Citizen Signature to be of at least this quality? I DO have a watch repair guy and I'll bring it to him to see what can be done but this is quite disappointing treatment from a company supposedly making quality watches.
Thanks for reading.